Zoom CEO Eric Yuan on the challenges of adapting an enterprise product for consumers

There’s been a lot of talk about the consumerization of IT in the workplace. But in the case of Zoom, the pandemic forced the high-flying video conferencing service to rapidly shift gears in the other direction, resulting in some painful lessons along the way.

Zoom founder and CEO Eric Yuan said despite the company’s culture of always trying to see the world through its customers’ eyes, it had to rethink many of its assumptions when suddenly a wide range of consumers began using Zoom for everything from distance learning to having virtual cocktails with friends.

“On the one hand, we were very excited, because after many years of hard work your dream is coming true of helping people stay connected,” Yuan said. “But then suddenly, you have 30 times more growth than you were expecting, so how do you handle that? You’ve got to work harder.”

Yuan spoke on day

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Amazon Web Services Extends Deal With Zoom

(RTTNews) – Amazon’s cloud platform Amazon Web Services or AWS announced an extension to its agreement with Zoom Video Communications, Inc. to be its preferred cloud provider.

The multi-year agreement is expected to enable Zoom to rise to the challenges brought by the COVID-19 pandemic.

Zoom will continue to leverage AWS’s global infrastructure and portfolio of services, including capabilities in compute, storage, content distribution, and security.

With AWS’s portfolio of services, Zoom could grow its core video meeting platform and innovate new customer experiences for its corporate and individual customers, Amazon said in a statement.

The companies are also collaborating to develop new solutions for Zoom’s enterprise users.

Zoom, which was in partnership with AWS since 2011, expanded its relationship earlier this year to keep up with surging demand amid the COVID-19 pandemic crisis. According to the company, hundreds of millions of new Zoom participants began to use the platform

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Zoom Video Gets Rocked After Earnings – Now What?

Zoom Video  (ZM) – Get Report was getting smacked around after reporting quarterly earnings, dropping about 14% on Tuesday.

Bulls are going to be especially frustrated with the post-earnings reaction, given the good report Zoom issued.

The company easily beat on earnings and revenue expectations for its fiscal third quarter. Fourth-quarter and full-year guidance even came in better than expected.

Management also provided a strong earnings outlook for next fiscal year, with its bottom-line estimates coming in ahead of consensus expectations.

However, it doesn’t seem to matter. The market is selling Zoom stock lower on the results as analysts start to worry about the stock’s valuation.

The reaction is not helping other pandemic plays, like DocuSign  (DOCU) – Get Report and Peloton  (PTON) – Get Report, which are down 6% and 4.2%, respectively.

Trading Zoom Video

Daily chart of Zoom Video stock.

Daily chart of Zoom Video stock.

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Zoom Shares Slide as Analysts Express Concern Over Valuation

Shares of Zoom Video Communications  (ZM) – Get Report fell sharply Tuesday, as analysts expressed concern about valuation despite the video-conferencing company releasing a strong earnings report.

Zoom recently traded at $424.98, down almost 11%. But the stock skyrocketed 603% year to date through Monday, with usage exploding as the coronavirus pandemic forced people to stay at home.

For its fiscal 2021 third quarter ended Oct. 31, San Jose-based Zoom reported profit of 99 cents per share on revenue of $777.2 million. Analysts expected earnings of 76 cents per share with revenue of $693.95 million.

After Covid, however, the work-from-home and school-from-home dynamic may diminish, Morgan Stanley analysts said, according to Bloomberg. Morgan Stanley has an equal weight rating and a $380 price target on Zoom. The total addressable market of $100 billion leaves plenty of room for growth, but the analysts see valuation trading between their

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As Zoom Media Excels, It’s Facing Very Tough Competition

Zoomerrific! What is there to say about Zoom Video (ZM) ? Personally, I was in early, and out early. Then I was in again, then out again, early. Two decent trades. Should have been one awesome-ful investment. You know what they say. No woulda, shoulda, couldas. There are no lousy profits. The firm reported its fiscal third quarter performance on Monday evening. To say that Zoom Video hit the ball out of the park does not do the quarter justice. To say that the share price is probably way too high for where the firm is in their development, or brought forward more quickly than perhaps where it should be given the landscape. Let’s dig in.

Quarter Reported, Quarter Ahead

For the firm’s third quarter, Zoom Video posted adjusted EPS of $0.99, crushing expectations down in the $0.70’s. Revenue generation grew an astounding 366% to $777.19 million. This too, easily

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How Zoom Won 2020 by Meeting a Surge of Demand


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This story appears in the
December 2020

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It was a Monday morning in mid-March. Schools in California had just gone remote, and Eric Yuan’s daughter was settling in for the first day of her new routine. Then she turned to him and, like kids were doing with their parents everywhere, asked him for help using Zoom.

“She’d never asked me a question about Zoom!” says Yuan. Nor had he ever expected her to, even though he is the company’s founder and CEO. “When we created Zoom, the goal was to serve enterprise and business customers. I never thought about my kid having to use Zoom.”

That’s when Yuan knew his world was about to change. This tool he built, which was once reserved for corporate communications, was becoming a defining part of everyday life. His task was no

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Zoom reports big 3Q gains, but slowing growth sinks stock

SAN RAMON, Calif. (AP) — Zoom’s videoconferencing service remains a fixture in pandemic life, but its breakneck growth is showing signs of tapering off as investors debate whether the company will be able to build upon its recent success after a vaccine enables people to intermingle again.

For now, Zoom is thriving as tens of millions of people who never heard of the service at the beginning of the year rely on its video meeting tools to connect with their co-workers, teachers, friends and family while efforts to fight contain the pandemic prevent them from going into offices, schools and most many other places. That dependence boosted Zoom’s fortunes, producing a pandemic-driven success story that was highlighted again Monday with the release of the company’s quarterly results for the August-October period.

Zoom’s revenue more than quadrupled from the same time last year to $777 million, yielding a profit of $198

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Zoom Video Drops Despite Q3 Beat, Strong Guidance

Shares of Zoom Video Communications  (ZM) – Get Report dropped 5% after-hours Monday following the company’s fiscal third quarter earnings release. 

The San Jose-based company reported quarterly earnings of 99 cents per share on revenue of $777.2 million. Analysts were expecting Zoom to report earnings of 76 cents per share with revenue of $693.95 million. 

“We remain focused on the communication needs of our customers and communities as they navigate the current environment and adapt to a new world of work from anywhere using Zoom,” said founder and CEO Eric Yuan in a statement. “Strong demand and execution led to revenue growth of 367% year-over-year with solid growth in non-GAAP operating income and cash flow in our third fiscal quarter.”

For the fiscal fourth quarter, the company expects revenue between $806 million and $811 million with earnings between 77 cents and 79 cents per share. Analysts are expecting

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Zoom Projects Revenue That Would Top Analysts’ Estimates

Zoom’s slowing revenue expansion in the current period highlights investors’ concerns that 2021 won’t be as favorable for the software maker as this year, when the company gained customers forced to work and go to school remotely. Zoom’s stock has jumped sevenfold this year, heightening questions about whether the company is overvalued.

In the fiscal third quarter, Zoom said sales increased 367% to $777.2 million from a year earlier. Profit, excluding some items, was 99 cents a share. Analysts projected revenue of $693.4 million and adjusted profit of 75 cents.

Zoom’s stock has become a barometer of the pandemic economy, rising when Covid-19 lockdowns emerge and falling on good news about vaccines. Chief Executive Officer Eric Yuan has tried to diversify Zoom’s capabilities for large enterprises, small- and mid-sized businesses and individuals so the company can grow after the coronavirus is controlled and greater numbers of workers return to their

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Kate Middleton and Prince William’s Latest Zoom Call Revealed the Sweetest Design Detail

With the second lockdown in the U.K. officially underway, Kate Middleton and Prince William are keeping up with their royal appearances over video chat. And while being separated by a computer screen may not seem as personal as a traditional face-to-face meeting, one silver lining is access into the royals’ homes, and the Cambridge family’s WFH set-up includes the sweetest design detail.



a person standing in front of Prince William, Duke of Cambridge et al. posing for the camera: Kate Middleton Prince William


© Provided by Instyle
Kate Middleton Prince William

On Saturday, Kate and Will hosted a virtual chat with new dads from Future Men — a charity that provides guidance to men of all ages and their partners while addressing stereotypes of masculinity — and in the background of the call were cute family photos of Prince George, Princess Charlotte, and Prince Louis on display in Kensington Palace’s living room.

Many of the framed snapshots were taken by the duchess herself — including George’s sixth birthday portrait. There was

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