SEOUL, Dec. 1 (UPI) — A South Korean convenience store chain has announced plans to launch a robot delivery service, as the COVID-19 pandemic pushes the service industry to go contactless.
GS Retail, which runs the ubiquitous GS25 convenience store brand, announced Monday the robot service would be rolled out at its outlet in western Seoul.
“So many South Korean conglomerates and startups are working on the technologies related to delivery robots,” said Choi Sung-lok of the Electronics and Telecommunications Research Institute. “Technical development and social change will bring about more delivery robots.”
Customers will make orders through an instant messenger, triggering a store clerk to place products on the robot while inputting the destination and the customer’s mobile phone number.
Then the 4.3-foot-tall robot will carry the items to the customer, who can unlock a drawer on the robot’s body by typing a PIN after getting a message that