Zoom CEO Eric Yuan on the challenges of adapting an enterprise product for consumers

There’s been a lot of talk about the consumerization of IT in the workplace. But in the case of Zoom, the pandemic forced the high-flying video conferencing service to rapidly shift gears in the other direction, resulting in some painful lessons along the way.

Zoom founder and CEO Eric Yuan said despite the company’s culture of always trying to see the world through its customers’ eyes, it had to rethink many of its assumptions when suddenly a wide range of consumers began using Zoom for everything from distance learning to having virtual cocktails with friends.

“On the one hand, we were very excited, because after many years of hard work your dream is coming true of helping people stay connected,” Yuan said. “But then suddenly, you have 30 times more growth than you were expecting, so how do you handle that? You’ve got to work harder.”

Yuan spoke on day

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Nvidia, Intel, and AMD GPU shipments up 10.8% as consumers scoop up PCs

Demand is sky high for GPUs, according to industry intelligence firm Jon Peddie Research. In the company’s latest Market Watch report for calendar Q3 of 2020, it found that GPU shipments increased 10.8% year-over-year. AMD, Nvidia, and Intel all saw quarter-over-quarter increases as well.

As Jon Peddie notes in the breakdown of the report, GPU shipments are a leading indicator. Manufacturers purchase them before shipping PCs to consumers. This means that the market expects demand for PCs to remain high through the foreseeable future. The overall PC market increased 9.47% year-over-year, according to Jon Peddie.

Discrete GPUs from AMD and Nvidia were up 13.44% quarter-over-quarter. That jump is partially due to historical trends that lead to consumers purchasing more discrete GPUs in Q3 than Q2. But it also reflects the launch of Nvidia’s RTX 3000-series video cards in September. Those products flew off shelves and are still difficult to find.

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