Comcast Is Imposing Data Caps and Will Charge Customers Who Exceed Them

Figuring out how to work from home is challenging. It’s hard enough figuring out how to balance all of the things that go into work, and a family, and everything else that occupies our lives. Add to that a pandemic, and the fact that we’re now doing all of those things from home, and it can quickly get overwhelming.

One of the saving graces has been that many companies recognized the challenges people faced, and did what they could–within their own power–to alleviate those challenges where they could. For example, Zoom has removed the 40-minute time limit on free meetings for Thanksgiving. Other technology companies made versions of their software available for free.

Even Comcast, the country’s largest cable provider, had previously suspended data caps back in March. That was helpful considering how many of us were working from home while-;in many cases-;also trying to help children stay connected to

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Comcast sets data caps for D.C., Northeast states

Comcast initially responded to this trend by giving people relief from data caps, which have already been in place across the central and western U.S. for a few years. That reprieve ended in July, and now the company is expanding its controversial data thresholds to the new region starting next year.

Comcast Xfinity customers in New York, Virginia, Maryland and 11 other northeastern states, plus D.C., will be able to use up to 1.2 terabytes of data each month before they start getting charged more, regardless of what speed plan they use. After that, data will be charged at $10 for 50 gigabytes, up to a maximum of $100 additional each month.

Comcast says with that much data, you could stream five hours of 4K video every day for a month, or take part in 3,500 hours of video conferencing.

“I would think that companies should never be implementing nickel-and-diming

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Comcast Customers Sound Off On Data Caps, Telecom Company Responds Back

KEY POINTS

  • Comcast to enact fees for going over 1.2TB
  • Users outraged on social media, though the company was hitting back
  • Shares in the company were up in Tuesday trading

Telecommunications giant Comcast on Tuesday pushed back against customers’ concerns about a new data cap by arguing few if any users ever exceed the limit.

Comcast will place a 1.2 terabyte cap on its Xfinity subscribers in 14 states in the Northeast, including New York, according to a report Monday from PC Magazine.

Customer backlash followed on social media with one commentator on Twitter complaining that limits would go into effect at a time when more Americans rely on online services during the pandemic.

Others said the internet should be treated like a utility, where rates are more controlled. Another lamented the lapse of net-neutrality measures, which level the playing field for subscribers.

Comcast noted on its Twitter account

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